FAQ

Tracingo FAQ

General Questions

What is Tracingo?

Tracingo is the digital, smart and efficient solution for tracking your Intermediate Bulk Container (IBC). Benefit from the perfect combination of reliable hardware and innovative software.

Why should I rely on Tracingo Services?

Tracingo was developed based on the daily logistics requirements of a leading global chemical company. We know the developer's perspective as well as the customer's perspective - and we also understand your individual needs.

Who are our target customers?

Tracingo is suitable for all positions and users of the IBC life cycle. Our solution is primarily aimed at the chemical industry with its manufacturers, rental companies, freight forwarders, and consumers. Besides, anyone who wants to use IBC data that supports decision-making can get in touch with us.

Questions about the tracker

Which areas can I track with Tracingo?

With Tracingo you can make data-driven decisions in the following areas: Filling level, location, temperature and shock. The ATEX certification allows use in areas with a high explosion hazard.

How is Tracingo different from other tracker solutions?

Our solution was developed from the customer’s perspective of a global chemical company. We always act according to “by customers for customers”. Our innovative tracker uses AIoT processes to perform Machine Learning as effectively as possible on plastic and stainless steel IBCs – which has been and still is one of the industry’s biggest challenges. The connected dashboard offers customer-specific and adaptable functions, while impressing with a very intuitive handling.

Contact, Support Service

How can I find out more about Tracingo or gain a personal insight?

We’d love to hear from you. Feel free to contact us directly via our contact form: https://www.tracingo.com/kontakt. We will get back to you as soon as possible.

Can I become a pilot customer and try Tracingo with my personal IBC?

We currently have “enough” pilot customers, but we would be happy to add you to our list. Please register via https://www.tracingo.com/kontakt or follow us via https://www.linkedin.com/company/tracingo/. We will keep you updated!

How secure is my recorded data?

Your personal data and the company data are safe. All data recorded by Tracingo uses end-to-end encryption and is only available in your password-protected Tracingo account.